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Technical Operations Assistant to the Head of Growth

Philippines·Remote·Full-time
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The Head of Growth spends a lot of his week on small technical jobs that only he can handle right now. Checking why stock numbers on the US side don’t match, fixing a broken step in a customer journey, cleaning up a CSV before an import, following up with developers who haven’t replied. None of it is hard for the right person, but explaining it to someone without the background takes longer than doing it himself, so it piles up.

He’s looking for someone to work alongside him every day and own that side of things. The role blends technical operations with executive assistant work, and it grows with you: the better you understand how the business runs, the more decisions he’ll hand over for you to make on your own.

WHO THEY ARE

A fast-growing wellness brand that built a product women over 40 actually stick with, in a category full of expensive subscriptions people quietly cancel after month two. Tens of thousands of subscribers in the UK alone, and the US launch is already live. Founder-led, no bureaucracy, no committee deciding things that one good operator could just fix.

  • One of the fastest-growing brands in its category in the UK

  • Just launched in the US, doubling the operational complexity overnight

  • Founder-led: you'll work directly with the person making the calls, not three layers removed from them

  • A product people actually reorder, not a one-and-done impulse buy

  • Small team that moves fast and expects you to keep up, not slow down

This is a fully remote, full-time contractor role.

WHAT'S IN IT FOR YOU

  • Direct access to leadership. You report straight to the Head of Growth and work with him every day.

  • Responsibility that grows. As you learn the business, you get trusted with real decisions, not just tasks.

  • Hands-on ecommerce experience. Shopify, subscriptions, warehouse ops and automations, all in one role.

  • Flexible hours. Your schedule is built around overlap with the Head of Growth, not a fixed 9 to 5.

  • Fully remote. Work from home, no office, no commute.

WHAT YOU'RE GETTING INTO

  • Take on the technical jobs that have been sitting in the Head of Growth’s backlog for too long.

  • Turn raw data into Google Sheets reports he can actually use to make decisions.

  • Replace repetitive manual work with Zapier automations that run without anyone touching them.

  • Dig into subscription and customer journey issues until you find exactly where things went wrong.

  • Prep, clean and import CSVs so the data lands correctly the first time.

  • Keep an eye on US warehouse stock and catch mismatches before they turn into stockouts.

  • Follow up with developers and partners so nothing stalls waiting on a reply.

  • Sort his inbox and calendar into clear priorities so he always knows what needs him first.

WHO YOU ARE

  • You’re advanced in Google Sheets and can build a custom report from raw data without needing a template

  • You’ve set up automations in Zapier or similar tools and understand how the pieces connect

  • You pick up new tools quickly and can find your way around an unfamiliar app on your own

  • You work fast and still get the details right

  • You’ve worked one to one as an assistant or right hand to a founder or executive

  • You’re at home in spreadsheets, CSVs and admin dashboards

  • You pick up context quickly and can make sensible calls once you see the bigger picture

WHAT SUCCESS LOOKS LIKE

  • 30 days: You’ve learned the full stack within your first week. You own his follow-ups and inbox triage, and he’s stopped chasing threads himself.

  • 60 days: You’re running US stock checks and catching discrepancies before he does. Your first automations are live and saving real hours.

  • 90 days: He hands you a technical problem with one line of context and it comes back solved. His backlog is no longer a backlog


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Technical Operations Assistant to the Head of Growth · Remote · Full-time
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Technical Operations Assistant to the Head of Growth

Remote · Full-time

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